Terms of Service

Effective Date: June 5, 2026

Welcome to the LCB Medical Supplies website (“Website”). These Terms of Service (“Terms”) govern your access to and use of our Website, products, and services. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

 

1. About LCB Medical Supplies

LCB Medical Supplies (“LCB,” “we,” “our,” or “us”) provides medical equipment, mobility aids, home healthcare products, and related supplies to consumers, caregivers, healthcare providers, and businesses.

2. Eligibility

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
  • You have the legal authority to enter into these Terms.
  • All information you provide is accurate, complete, and current

3. Products and Services

 

We strive to provide accurate product descriptions, specifications, pricing, and images. However:

  • Product images are for illustrative purposes only and may differ slightly from the actual product.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue products or modify product specifications at any time.
  • We may limit quantities available for purchase.

Information on this Website is provided for informational purposes only and should not be relied upon as medical advice.

4. Medical Disclaimer

  • The information provided on this Website is intended for general informational and educational purposes only.
  • LCB Medical Supplies does not provide medical advice, diagnosis, or treatment. Always consult with a licensed physician or qualified healthcare provider before using medical equipment or making healthcare-related decisions.
  • Never disregard professional medical advice or delay seeking medical treatment because of information found on this Website.

5. Customer Information

To purchase products or submit inquiries through our Website, you may be required to provide certain information, including your name, email address, phone number, billing address, shipping address, and payment information. You agree to provide accurate, complete, and current information and to promptly update any information necessary to ensure its accuracy. LCB Medical Supplies is not responsible for delays, failed deliveries, order processing issues, or other problems resulting from inaccurate, incomplete, or outdated information provided by the customer. We reserve the right to refuse or cancel orders if we believe the information provided is inaccurate, fraudulent, or violates applicable laws or these Terms.

6. Orders

Submitting an order does not guarantee acceptance of that order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Verify payment and billing information.
  • Request additional information before processing an order.

If an order is canceled after payment has been received, an appropriate refund will be issued.

7. Pricing

All prices displayed on the Website are listed in U.S. Dollars unless otherwise stated. Prices, promotions, and product availability may change without prior notice. While we strive for accuracy, pricing errors may occur. We reserve the right to correct errors and cancel orders affected by incorrect pricing.

8. Payment

We accept approved payment methods displayed during checkout. By providing payment information, you represent that you are authorized to use the selected payment method and authorize us to charge the total order amount, including applicable taxes, shipping fees, and other charges.

9. Shipping and Delivery

Estimated shipping and delivery dates are provided for convenience only and are not guaranteed.

Delivery times may vary due to factors beyond our control, including:

  • Carrier delays
  • Weather conditions
  • Inventory availability
  • Holidays
  • Supply chain disruptions

Risk of loss and title to products pass to the customer upon delivery to the shipping carrier, where permitted by law.

10. Returns and Refunds

Returns and refunds are governed by our Return Policy. Certain products may not be eligible for return due to hygiene, safety, regulatory, or manufacturer restrictions. Returned items must meet the requirements outlined in our Return Policy before a refund, exchange, or store credit is issued.

11. Warranty Disclaimer

Products sold through our Website may be covered by manufacturer warranties where applicable. Except as expressly stated by the manufacturer or required by law, all products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, LCB Medical Supplies disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations.
  • Use the Website for fraudulent purposes.
  • Interfere with the operation or security of the Website.
  • Introduce viruses, malware, or harmful code.
  • Attempt unauthorized access to the Website or related systems.
  • Copy, reproduce, distribute, or exploit Website content without permission.

We reserve the right to suspend or terminate access to users who violate these Terms.

13. Intellectual Property

All content on this Website, including text, graphics, logos, product descriptions, images, videos, software, and trademarks, is owned by or licensed to LCB Medical Supplies and is protected by applicable intellectual property laws. No content may be copied, reproduced, modified, distributed, displayed, or used without our prior written consent.

14. Third-Party Links

This Website may contain links to third-party websites for your convenience. LCB Medical Supplies does not control, endorse, or assume responsibility for any third-party content, products, services, or privacy practices. Your use of third-party websites is at your own risk and subject to their terms and policies.

15. SMS Communications

If you voluntarily opt in to receive SMS communications from LCB Medical Supplies, you agree to receive messages related to:

  • Order confirmations
  • Shipping and delivery updates
  • Customer service communications
  • Appointment or delivery reminders
  • Promotional and marketing messages, where consent is provided

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly. Consent to receive SMS messages is not a condition of purchasing products or services.

16. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the Website, you consent to our collection and use of information as described in the Privacy Policy.

17. Limitation of Liability

To the fullest extent permitted by law, LCB Medical Supplies, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of or inability to use the Website
  • Product defects or delays
  • Service interruptions
  • Reliance on Website content
  • Unauthorized access to data

In no event shall our total liability exceed the amount paid by you for the product or service giving rise to the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless LCB Medical Supplies LLC and its officers, employees, affiliates, suppliers, and agents from any claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of the Website
  • Your violation of any law or third-party rights

19. Changes to These Terms

We may update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Texas.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

22. Contact Information

If you have questions regarding these Terms of Service, please contact us:

LCB Medical Supplies LLC
Email: info@lcbmedicalsupply.com
Phone: 817-664-0999
Website: https://www.lcbmedsupplies.com
Business Address: 4200 Freeway, Suite 2305 Fort Worth, TX 76115, USA

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